LevelAI

LevelAI provides the most powerful conversational AI for contact centers that can identify crucial moments in every customer interaction to assist agents, accurately evaluate them to exact standards, and derive actionable insights.  Level AI, based in Mountain View, California and Delhi, India,I brings in many industry firsts like QA-GPT that automates QA with custom scorecards, the first Generative AI based call disposition, VoC Insights that derive actionable insights from all of a brand’s customer interactions, and many more helping Brand’s create an image that their customers will love.